Discreet packaging
Orders ship in a plain, unbranded outer carton. There is no mention of Curvelle, any manufacturer, or the contents anywhere on the box, the shipping label, or the paperwork inside. The return address is neutral. Your privacy is treated as part of the product.
Discretion: nothing on or in your package identifies what is inside.
How ordering works
Curvelle operates on an inquiry basis. There is no online cart, checkout or payment on this website. You browse the collection, send a private inquiry about the companion and options you want, and we respond with current price, availability and the next steps. Delivery arrangements and timelines are confirmed directly with you before anything is finalized.
Where we ship
Curvelle serves addresses within the United States, with one exception.
- We do not ship to Alabama. Due to state statute, we cannot sell or deliver these products to addresses within the State of Alabama.
- We currently do not ship internationally or to US territories.
Delivery time
Timelines depend on the specific build and any custom options, so we confirm the expected delivery window with you directly as part of your inquiry rather than promising a fixed timeframe here. Once an order is arranged and dispatched, you receive tracking so you can follow the shipment.
Order tracking
A tracking number is provided once your order ships. Because packaging is plain, carriers see only a standard parcel with no reference to the contents.
Returns & exchanges
For health and hygiene reasons, intimate products are final-sale once delivered and cannot be returned, exchanged or refunded after delivery. This is standard across the industry and protects every customer. Full details are on our refunds page.
Defects & damage
We stand behind what we sell. If your companion arrives with a genuine manufacturing defect or shipping damage, contact us promptly with photos and your reference details. We will work with you to repair, replace or otherwise make it right.
Questions?
We are glad to help before you decide. Contact us and we will reply within one business day.